We will do our very best to solve a claim as soon as possible.
Usually, we are able to provide a resolution for a claim within 72 hours. Please note, however, that this is only possible if both users cooperate and provide all the necessary information requested.
If the 72-hour period expires, misterb&b will offer a resolution to the case based on the information provided by both users.
*We may take longer to solve a claim based on the complexity and details that need to be gathered in order to make the right decision on a specific case*
If you haven't been able to find the desired help, you can always contact the misterb&b team via this form or by phone :
International +33 9 75 18 74 62 OR USA/Canada +1 (415) 802-0876
Our English-speaking agents are available daily from 2 am to 9 pm Eastern time to assist you.