The check-in time noted on the listing is also considered a condition of the reservation, and should be respected by both hosts and guests.
If your guest has failed to show up for their check-in, we would recommend giving them a call and sending them a message through our platform.
If you have already made attempts to communicate with your guests but they are not responding, please contact us right away.
We will make a report and try to gather as many details as possible, before providing you with a resolution.
If you haven't been able to find the desired help, you can always contact the misterb&b team via this form or by phone :
International +33 9 75 18 74 62 OR USA/Canada +1 (415) 802-0876
Our English-speaking agents are available daily from 2 am to 9 pm Eastern time to assist you.