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Hi, how can we help?


  • What information do I need to provide to open a claim?
  • How long does it take to solve a claim?
  • What if the guest does not show up for check-in?
  • I do not feel safe with this guest in my place
  • What to do if a guest damages my property?
  • Which cancellation policy to choose as a host?
  • Who is managing the deposit ?
  • What is the resolution center?
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