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Hi, how can we help?


  • Number of travelers/my travel dates changed, what should I do?
  • How do I cancel my reservation as a traveler?
  • Host cancels the reservation, how will I be refunded?
  • How to add a traveler or a company name to my invoice?
  • How can I modify a reservation that was already approved?
  • Is there a fee for modifying a booking?
  • What should I do if I feel uncomfortable with the host I have booked with?
  • I do not like the place I am staying in/The place I am staying in is not what was advertised. What should I do?
  • Can I extend my trip after it ends?
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