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Hi, how can we help?


  • When will my credit card be charged?
  • Will I be charged immediately after I have entered my credit card information?
  • If my reservation is not approved, will I still be charged?
  • Why is my payment not going through?
  • My credit card did not work, what should I do?
  • The second payment of my booking failed, how can I pay the remaining balance?
  • What should I do if my credit card gets wrongly charged ?
  • Booking canceled from host side - the amount refunded is incorrect?
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