My account security

How do I keep my account safe and secure?

Here are some guidelines on how to keep your account safe:

Never leak your login information on a webpage that is not secure. The beginning of the misterb&b web address should start with https:// and there may also be a lock icon suggesting secured website on your browser.

Only use payment and communication when the page is secured with misterb&b. misterb&b will not ask you to make payments anywhere else other than on the site.

Do not download anything or click on any links that are not verified.

Install a popup blocker from a company that is trustworthy. Be sure to install updates as soon as they become available.

Change your passwords on a regular basis. Do not use the same password for all your accounts. They should all have different passwords including your email and your misterb&b account. The password should be between 8 to 10 characters long. It should also contain a unique mixture of letters, symbols, and numbers. Do not use a birth date or other important date that can be easily guessed.

Always be careful when entering your password. When in doubt go to instead of using the link in an unapproved email. If you come across a profile that looks suspicious or any other listing be sure to flag it. Someone from our safety team will investigate it further.

When you encounter individual who trys to get you to communicate or pay outside of the misterb&b site, it may be span, fraud, or even phishing. Do not share your email address or anything personal information outside of the misterb&b system. Always look closely at the emails from misterb&b. Some examples of common scans are :

Advance Fee Scams: In this type of scam a person is offered money if they are willing to transfer money though payment services outside of the safety of misterb&b.

Phishing Scam: This scam is where a person gets an email that looks like it is from misterb&b or a related site. The messages try to get you to send confidential information such as your user name or password back. These emails contain malware which will invade your computer in order to get your information including passwords.

Travel Scam: This scam will offer you a deal that is too good to be true. You will have to send payment using a wire transfer or advanced deposit. The only thing is you will get nothing in return.

Overpayment Scam: This scam is where someone offers you more money than what your listing is asking for. They then ask you to repay them by sending cash.

If you have an issue that needs immediate attention or if you are injured in any kind of way you can contact the local authorities.

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If no agent is available in the language you have selected, you’ll be redirected to one of our English-speaking agents.