You are allowed to add a cleaning fee by adding it directly to your listing under the "Price and Conditions" option. The guest will pay this directly, and in turn, when you are compensated for the rental, the cleaning fee will be included in the overall payment.
Starting December 10, 2018 the Security Deposit is handled online by misterb&b. The amount is set by the host. In case of damages, the host will open a claim, send proof of damages and request all or part of the Security Deposit.
Deleting messages on misterb&b
For the time being, it is not possible to delete or rearrange messages on the internal messaging system. This is due to security and trackability.
Deleting a listing
You have created a listing for your accommodation but it is now no longer available for rent? No need to delete your account, as you have the ability to hide your listing so that it no longer appears in search results. And if your accommodation becomes available again, you can reactivate it just as easily.
In the event that you want to delete your listing, please contact us at firstname.lastname@example.org
Can I promote my listing on my blog or social networks?
Always great to promote your listing and rent your accommodation when it is available! Feel free to share the URL of your listing(s) on social networks (do not forget to tag misterb&b)!
How to edit my listing(s)
Login to your misterb&b account, go to "manage my listings", then "edit my listing". You can change the description, photos, rates, rental conditions and update your calendar.
Is it possible to transfer a listing from my profile to another?
That's unfortunately not possible, but do not hesitate to contact the misterb&b team: we will help you recreate a listing on your new profile.
Changing your rates
To change your rates, simply go to "manage my listings", then "edit my listing" and "Calendar & Pricing": you have the option to change your rates as much as you like!
In addition to the fixed price per night, you can customize your pricing policy according to the period (holiday season, big events etc.) or certain days (week days vs. weekends, for example).
You can also offer weekly or monthly discounts.
What if the dwelling address that I rent does not exist on misterb&b?
misterb&b uses an external service, Google Maps for the management of geolocation. It works for the vast majority of addresses. But some addresses may not be recognized by the system when creating your listing. In this case, insert an existing address on Google Maps close to your home stating clearly in the description of your property location of the real one.
In the event that the location does not work at all, please contact our team.
Is there any limit on the number of listings per account?
No limit, you can create as many as you want on a single account.
Can I post my listing on other sites as well as on misterb&b?
There are a lot of short term rental websites. Feel free to use several if you wish, but be sure to maintain your availability calendars to avoid any situation of "double booking" (two accepted bookings for the same dates).
Can I upload photos of my apartment taken for another short term rental website?
Be aware that photos posted on another website belong to the company that commissioned the photographer and so we have no right to use them on misterb&b.
Do I have the right to refer to external sites?
In accordance with our Terms and Conditions (Art. 19.4), we do not allow any link to an external site in your description text or pictures and we will remove such content or photos.